Letter
Please feel free to contact us.
Please feel free to contact us about products, orders, gift consultations, etc. We will reply within 2-3 business days.
- Emailinfo@mameyori.jp
- Office hoursWeekdays 10:00–17:00
- About shippingNationwide free shipping on orders over ¥5,000
- GiftGift wrapping and message cards are available.
Can I cancel or change my order after it's been placed?
Changes are possible before shipping preparations begin. Please contact info@mameyori.jp as soon as possible.
Do you offer gift wrapping?
Yes. You can select gift wrapping and a message card when placing your order.
Can I get a receipt?
We will issue the receipt with your desired name. Please let us know via the inquiry form.
Can I return or exchange this?
If there is an issue with the product, please contact us within 7 days of delivery. Please also review our return and exchange policy.